Privacy Policy for Watan Wheels

Last Updated: 15/09/2025

At Watan Wheels, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our mobile application and website (the "Service"). By using the Service, you agree to the collection and use of your personal data in accordance with this policy.

Watan Wheels is a platform that allows users in Afghanistan to buy, sell, and rent vehicles and vehicle parts. We collect and process information to provide a seamless and customized experience for our users, while also ensuring compliance with privacy laws.

This Privacy Policy applies to all users of Watan Wheels, including those who access the Service via the Android or iOS mobile applications or through our website.

1. Interpretation and Definitions

Interpretation
Words with their first letter capitalized have specific meanings defined below. These meanings apply whether the terms appear in singular or plural form.

Definitions

• Account: A unique user profile created for you to access and use the features of the Service.
• Affiliate:Any company or entity that directly or indirectly controls, is controlled by, or is under common control with Watan Wheels.
• Application: The software provided by Watan Wheels, including the Android and iOS apps, used to access the Service.
• Website: The official website of Watan Wheels that provides access to the Service.
• Company, We, Us, Our: Refers to Watan Wheels and its affiliates, subsidiaries, or other legal entities responsible for processing your personal data.
• Country: Refers to Afghanistan, the country in which the Watan Wheels service operates.
• Device: Any device that can access the Service, including but not limited to mobile phones, tablets, or computers.
• Personal Data: Any information that can identify you directly or indirectly, including but not limited to your name, contact information, location, or usage of the Service.
• Service: The mobile application, website, and all related services provided by Watan Wheels, including those related to vehicles and vehicle parts.
• Service Provider: A third party that processes your personal data on behalf of Watan Wheels for business or technical purposes (e.g., payment processing, data analytics, cloud storage providers).
• Usage Data: Information automatically collected when you use the Service, such as your device type, IP address, and other diagnostic information.
• You: An individual or legal entity using or accessing the Watan Wheels application, website, or Service.

2. Data Collection and Use

Types of Data Collected

Personal Data

When you use our Service, we collect personal data that can identify you or be used to contact you. This includes, but is not limited to:

• Name
• Email address
• Phone number
• Payment information (e.g., credit card details)
• Vehicle-related data (e.g., details about vehicles and vehicle parts you are selling, buying, or renting)
• Location data (for offering location-based services)

Usage Data

We automatically collect certain data when you use the Service, such as:

• IP address
• Device type and operating system
• Browser type
• Time and date of access
• Pages visited
• Duration of visits

If you access the Service via a mobile device or the website, we may also collect the following:

• Mobile device unique ID
• Mobile operating system type and version
• Mobile browser type

Location Data
To provide personalized services, we may collect real-time location data from your mobile device or website session. This data is used to suggest nearby vehicles and vehicle parts for sale or rent and to optimize your search experience. You can disable location tracking at any time through your device settings.

Cookies and Tracking Technologies
We may use cookies, web beacons, and other tracking technologies to improve your experience on our Service. Cookies are small text files stored on your device that help us enhance your experience, analyse usage patterns, and personalize content. You can control cookies through your device settings or browser settings. However, disabling cookies may impact your experience with the Service.

3. Use of Your Personal Data

• Providing and maintaining the Service:To ensure the smooth functioning of the Service, process transactions, and offer updates or new features related to vehicles and vehicle parts.
• Managing your account and user access:To manage your user account, provide customer support, and enable you to access different features of the Service.
• Processing transactions and payments:To facilitate purchases, rentals, and other financial transactions that you initiate through the Service, including those involving vehicle parts.
• Sending marketing or promotional communications (with your consent):To send you marketing materials, promotions, or updates about the Service and other related products or services (with your consent).
• Improving the Service and user experience:To analyse trends, track user behaviour, and gather feedback to enhance the overall functionality of the Service.
• Legal compliance and risk management:To comply with applicable laws and regulations, resolve disputes, and protect our legal rights.

4. Sharing Your Personal Data

We do not sell your personal data to third parties. However, we may share your data in the following circumstances:

• With Service Providers:We may share your data with third-party companies that help us operate the Service, such as payment processors, cloud service providers, or analytics services. These companies are contractually obligated to protect your data and only use it for the specified purposes.
• For Business Transactions:If we undergo a merger, acquisition, or asset sale, your personal data may be transferred. In such cases, we will notify you of any changes to this privacy policy.
• With Affiliates: We may share your information with our parent company or subsidiaries for business and operational purposes.
• With Other Users:If you post a listing for a vehicle or vehicle part, your data may be visible to other users of the Service. This includes item details and contact information provided in your listing.
• With Your Consent:We may disclose your personal data for any other purpose with your consent or permission.

5. Retention of Your Personal Data

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements. After this period, we will either securely delete or anonymize your data. Usage Data may be retained for a longer period for analytical and business purposes, but it will not be linked to your personal identity after deletion.

6. Data Transfers

Your personal data may be transferred to, and maintained on, servers located outside of your country of residence. If you are located outside Afghanistan, please be aware that your data will be transferred to Afghanistan, where data protection laws may differ from those in your jurisdiction. By using our Service, you consent to the transfer of your data. We take appropriate steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

7. Security of Your Personal Data

The security of your personal data is important to us. We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and firewalls. However, no method of transmission over the Internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.

8. Your Data Protection Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right of Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccuracies in your personal data.
• Right to Erasure: You can request that we delete your personal data, subject to certain exceptions.
• Right to Restrict Processing: You can request that we limit the processing of your personal data under specific circumstances.
• Right to Object: You can object to the processing of your personal data for certain purposes.
• Right to Data Portability: You can request that we transfer your personal data to another service provider in a machine-readable format.

To exercise any of these rights, please contact us at the contact details provided below.

9. Children's Privacy

Our Service is not intended for children under the age of 13, and we do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us so we can delete such information. If your jurisdiction requires parental consent for processing personal data of children under a certain age, we will obtain such consent before collecting any data.

10. Links to Third-Party Websites

The Watan Wheels app and website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these external websites. We strongly encourage you to review their privacy policies before providing any personal information to them.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on this page, and we may notify you via email, website pop-ups, or in-app notifications. The "Last Updated" date at the top of this Privacy Policy will indicate when it was last revised. Please review this Privacy Policy periodically to stay informed about our data practices.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your data protection rights, please contact us at: